Does Your Extended Warranty Cover Towing?

by | Jan 31, 2020

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You’re driving along one day, minding your own business and then suddenly your car decides to die. Mind you, this is never at a time where you don’t need to be somewhere.

You’re either getting ready for work, have an important social event to attend, or god forbid are on the way to see your second child be born.

Sitting on the side of the road amid a stream of explicative’s, your only concern is getting your car taken care of so you can finish what you need to do. You might be fortunate enough to live in a state like Florida where roadside assistance can get you back on the road. Or you may be an AAA member in which case your towing is also covered.

But what if you’re not a member and you don’t live in Florida?

Towing is expensive. A short trip can run you as much as $100 bucks. Luckily for you though, if you have an extended warranty, you probably won’t have to shell that cash-out.

Because if you have one of our extended warranty plans, getting towed to the mechanic will be completely covered as part of your policy.

But we’re not the only ones who offer you towing. We went ahead and reviewed the 4 largest extended warranty companies to see which of their plans include free towing and roadside assistance whenever you need it.

Protect My Car

Direct Contract Provider: Yes

Plans that offer towing: Driveline, Select, Supreme, Ambassador Platinum, Ambassador Pro, Ambassador Premium, Ambassador Plus

Notes: As previously mentioned, all of our plans include 24/7 roadside assistance which includes towing whenever and wherever you need it!

Endurance Warranty

Direct Contract Provider: Yes

Plans that offer towing: Select Premier, Secure, Secure Plus, Superior, Supreme

Notes: Much like us, all of Endurances plans cover roadside assistance as part of their Endurance Elite membership.

Carshield

Direct Contract Provider: No

Plans that offer towing: American Auto Shield Power Train, American Auto Shield Enhanced Power Train, American Auto Shield Comprehensive, American Auto Shield New Car

Notes: All of the plans offered by Carshield include roadside assistance and towing. However, Carshield does not administrate their plans. Their plans are administrated by another company, American Auto Shield.

Carchex

Direct Contract Provider: No

Plans that offer towing: American Auto Shield Bronze, CARCHEX Care By Royal, Allegiance Select Elite, Allegiance Silver, Royal Administration Services Centennial, CARCHEX Care By Royal Silver, American Auto Shield Powertrain Plus, American Auto Shield Deluxe, CARCHEX Care By Royal Gold, Royal Administration Services Preferred, Allegiance Gold, Allegiance Platinum, Royal Administration Services Premium, CARCHEX Care By Royal Platinum, American Auto Shield Platinum, CARCHEX Care By AAS Titanium Plus, CARCHEX Care By AAS Titanium, American Auto Shield Diamond, CARCHEX Care By Royal Titanium, Royal Administration Services Ultimate, Allegiance Ultimate

Notes: Much like the above options, all plans offered by CARCHEX include roadside assistance. However, CARCHEX is not a direct administrator of the plans it provides. Their plans are administrated by 3rd party companies Royal Administration Services, Allegiance, and American Auto Shield (the same company used by Carshield).

What Is A Direct Warranty Provider?

Now, if you’re also considering getting a vehicle service contract you should know what a direct provider is. It’s an important distinction that is worth talking about.

A direct warranty provider is a warranty company that administrates and services its own claims, legally speaking. What that means, is when a direct warranty provider sells you an extended warranty, they are responsible for paying your claims, as well as handling any customer service issues that arise.

Direct providers can offer lower prices for their plans and better customer service because everything is handled in house. 

Currently, only Protect My Car and Endurance are direct warranty providers.

Other extended warranty companies aren’t selling their own plans.  When you buy a policy with them, they then transfer the responsibility for your future claims to a 3rd party finance company. They get paid, and then that finance company that you didn’t choose becomes the legal entity responsible for paying your claims.

This can be a huge hassle. Claims take longer to get paid, and we’ve seen prices that are more expensive.

That’s not to mention that the 3rd party finance company has no connection to you as a human being and has every financial incentive to pay as little as possible on your claim.

With over 13 years in this business, everyone will tell you that choosing a direct warranty provider is the best way to go. You’ll avoid getting a run around from claims agents, and instead will get help from a real person who wants to see you off smiling.

Want To Get The Best Extended Warranty For Your Water Pump? Choose Protect My Car & Save

Protect My Car is far from “any” extended warranty company – and our coverage of your water pump is far from the only thing that sets us apart. Our lowest-cost plan, the Driveline covers more than the basic coverage you’ll get from other extended warranty companies, including your starter, and important bits like your air conditioning, windshield washer pump, and alternator.

Best of all, we’re able to do this at a lower price than our competitors because we’re a direct warranty provider.

As a proud direct warranty provider, you’ll never be mistreated when you join us. There’s a reason our average review score (TrustPilot, Consumer Affairs, BBB) is a 4.3/5.0, and I want you to find out why.

We know there are a number of other great extended warranty companies out there, we know we’re the best and we want to prove it to you.